Telstra makes satellite investment to quadruple Internet speed in Norfolk Island

Telstra International has increased internet speeds by four-fold, thanks to its investment in satellite technology, in Norfolk Island.

Telstra broadband

This achievement, made possible through collaboration with the Norfolk Island Regional Council and supported by Australian Government funding, addresses long-standing connectivity issues faced by the island’s 2,221 residents, Roary Stasko, CEO Telstra International, said.

Key Highlights:

Internet speeds have increased 4x, significantly improving the online experience for the local school, hospital, and residents.

New satellite infrastructure is the cornerstone of this upgrade, aiming to bridge the digital divide in remote regions.

The Connectivity Challenge

Located nearly 1,500 km from mainland Australia, Norfolk Island has long struggled with slow internet and limited mobile services. In today’s increasingly digital world, this gap hindered access to vital services such as education, healthcare, and business, creating a pressing need for improved connectivity.

The Satellite Solution

Telstra installed a resilient satellite service powered by Medium Earth Orbit (MEO) and Geostationary (GEO) satellites. This involved shipping large equipment to the remote island, sorting licensing agreements with the Australian Communications and Media Authority (ACMA), and setting up the necessary radio spectrum to communicate with the satellites.

Impact on the Community

With the new satellite service, internet capacity on the island has surged, offering guaranteed bandwidth for essential institutions like the Norfolk Island Central School and the island’s health services. The school now benefits from download speeds of 250Mbps and upload speeds of 50Mbps, revolutionizing the learning experience and access to online resources.

When the school is not in session, the extra bandwidth is allocated to residential users, ensuring the entire community benefits from the enhanced speed.

Bridging the Digital Divide

While high-speed internet is often taken for granted on mainland Australia, this project highlights the commitment to closing the digital divide in remote areas. Enhanced connectivity opens up new opportunities for education, business, and personal development, providing a vital link to the global economy.

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