Telecom Lead India: The majority of people are using
mobile technology that they do not necessarily trust. According to a survey
conducted by Juniper Networks, just 15 percent of respondents have a great deal
of confidence in the security of their mobile devices and services.
The research found that a majority of 63 percent are at a
crossroads and do not know if they should trust that their mobile experiences
are secure, according to Juniper Networks.
The majority of people (71 percent) said they would stop
using critical services like online banking (78 percent), that they would no
longer send private communications (57 percent) and they would stop viewing
medical (54 percent) or work-related information (52 percent).
The study found that consumer trust is uncertain and lack
of consumer confidence can put mobile adoption at risk.
76 percent of mobile users access their banking or
personal medical information while on the go, while 89 percent of respondents
who use their personal devices for business purposes, say they access sensitive
work information.
The survey found that mobile users worldwide own an
average of three Internet-connected devices, while nearly one in five people or
18 percent own five or more devices.
Further, the trend toward a “bring your own
device” (BYOD) enterprise is creating new concerns for IT leaders, with
nearly half of all respondents using their personal device for work (41 percent)
without permission from their company.
69 percent Mobile users said network security and 45
percent said network reliability as the top two drivers of trust in their
mobile devices, followed by device security (43 percent).
The majority of mobile device users (63 percent) hold
service providers most responsible for protecting their sensitive data,
followed by device manufacturers (38 percent) and software security providers
(34 percent).
“The mobile revolution is unleashing massive
opportunities, but our research shows we are at a critical turning point. The
speed and scale at which mobile innovations can have a positive impact on
society will depend on the industry’s ability to address new security
vulnerabilities before they undermine people’s sense of safety. We must act now
to protect and preserve trust in mobility,” said Nawaf Bitar, senior vice
president, Security Business unit, Juniper Networks.
