Verizon intros new customer plan with more value and predictability

Verizon has announced a three-year price lock guarantee on myPlan and myHome, a free phone with any myPlan trade-in, and a complimentary home router.

Verizon mobile network
Verizon mobile network

Verizon, as part of the next phase of its multi-year consumer business transformation, is aiming to reinforce its commitment to long-term customer relationships through more value and predictability in its mobile and home services.

Key updates include a three-year price lock guarantee on myPlan and myHome, a free phone with any myPlan trade-in, and a complimentary home router.

Customers also gain access to free satellite texting, discounted streaming bundles, and financial perks like the Verizon Openbank High Yield Savings Account. Verizon’s strategy aims to strengthen customer relationships, boost retention, and drive revenue growth while setting a new industry standard for affordability and predictability in telecom services.

Commitment to Long-Term Customer Value

“Today marks the next strategic step of the consumer business transformation journey that began two years ago. By providing unprecedented value and predictability across both mobile and home, we are setting a new industry standard for long-term customer relationships, driving retention, and revenue growth,” Verizon Chairman and CEO Hans Vestberg said.

“We’re committed to giving customers more control, value, and simplicity. That’s why we’re proud to introduce an industry-first 3-year price lock across mobile and home, along with a free phone on every myPlan. We also offer exclusive savings, including free satellite texting and the Verizon Openbank High Yield Savings Account,” Verizon Consumer CEO Sowmyanarayan Sampath said.

Key Enhancements in Verizon’s New Customer Plan

Starting today, Verizon is rolling out three major updates designed to provide even more value and savings:

  1. Industry-First Price Lock Guarantee

Verizon is the first and only carrier offering a three-year price lock guarantee on all myPlan and myHome network plans.

This guarantee applies automatically to all existing myPlan customers, with the price lock resetting every time a customer updates their plan.

Ensures that core monthly plan prices for calling, data, and texting remain unchanged (excluding taxes, fees, and perks).

  1. Free Phone and Home Router Guarantee

New and existing customers can now get a free phone on any myPlan with a trade-in. Verizon guarantees this offer regardless of phone condition, whether from Apple, Google, or Samsung.

Home internet customers receive a router at no additional cost with every myHome plan— no extra fees, just included in the package.

  1. Exclusive Savings and Perks

Verizon is the first in the industry to offer free satellite text messaging on qualifying devices for myPlan customers.

Unbeatable streaming bundle: myPlan and myHome customers can save over 40 percent on a bundle of Netflix, Max, Disney+, Hulu, and ESPN+—all five for just $20/month.

Additional savings of $15/month for customers with both myPlan and myHome, plus a free perk for those with Verizon’s best internet plans.

Financial savings: Customers can maximize savings with the Verizon Visa Credit Card and the Verizon Openbank High Yield Savings Account.

A New Standard for Customer Relationships

Verizon’s latest offering underscores its dedication to providing customers with the best possible value, flexibility, and financial benefits. By ensuring long-term price stability, industry-leading deals, and exclusive savings, Verizon is redefining the standard for telecom customer relationships, reinforcing its leadership in the mobile and home connectivity space.

Baburajan Kizhakedath

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