Boingo Wireless, a Wi-Fi provider of software and
services worldwide, announced its high-speed wireless service is now available
at The Grove and The Americana at Brand, Caruso Affiliated’s shopping and
entertainment destinations in Los Angeles.
Shoppers can now search the season’s latest styles, plan
their evening’s entertainment, and share their elegant shopping experience and
celebrity sightings in real-time with Boingo’s premium Wi-Fi.
Caruso customers can access Boingo’s affordable,
easy-to-use wireless service on their favorite smartphones, tablets, laptops,
e-readers or any other Wi-Fi enabled device in the common areas of each
property, including the plazas, courtyards and restaurants.
In addition to helping customers shop and surf, Boingo
will also keep Caruso Affiliated’s award-winning, resort-style mobile concierge
services connected at broadband speeds.
Armed with iPads powered by Boingo Wi-Fi, Caruso mobile
concierge staffers are available to ensure that all guests have a VIP
experience by offering complimentary assistance with services ranging from
restaurant reservations, to tourist information, to purchasing movie tickets
and more, as well as on-site support to ensure an exceptional Wi-Fi experience.
Boingo’s celebrated social media and toll-free telephone
customer service is also available to Caruso patrons 24 hours a day, 365 days a
year.
At Caruso Affiliated, we pride ourselves on offering
shoppers and visitors first-class experiences, beautiful surroundings and the
latest amenities at our properties,” said Jackie Levy, senior vice president
operations, Caruso Affiliated.
Boingo’s wireless services perfectly complement our
five-star customer service and enable our guests to shop, relax and enjoy the
resort-like atmosphere, without missing an email, status update or Tweet,” Levy
added.
To celebrate the Wi-Fi service launch, members of The
Grove and The Americana at Brand’s Loyalty Rewards program can receive a
complimentary Boingo Wi-Fi access pass.
With our industry-leading customer service, more than
400,000 hotspots worldwide and now service at two of the nation’s elite
shopping destinations, Boingo users can feel like they have the VIP hook-up
wherever they roam,” said Dawn Callahan, vice president of consumer marketing
for Boingo.
We’re looking forward to rolling out the red carpet for
Caruso customers in the coming weeks with Boingo ambassador events and online
and on-site giveaways at both The Grove and The Americana at Brand,” Callahan
added.
Boingo Wireless recently announced
that it has enhanced its unlimited Wi-Fi data plans, simplifying Wi-Fi access for
users with more than one Wi-Fi enabled device.
Users can log in with laptops, tablets, smartphones and
any variety of other Wi-Fi enabled consumer electronics devices with a single
account.
By Telecomlead.com Team
editor@telecomlead.com
