Telecom network operator Vodafone India has made investment in Self Optimizing Network (SON) technology to ensure better mobile experience to its consumers.
Cisco is the technology partner for the SON deployment by Vodafone India.
Vodafone India expects SON to deliver a differentiated customer experience, optimizing its sites and streamlining the process of adding new sites to its growing network.
Vodafone India has already deployed SON over a third of its network. The telecoms will continue the SON investment till the entire network is SON-enabled.
Vodafone India has more than 194 million customers.
SON is expected to boost voice and data experience to Vodafone’s 3G customers.
SON benefits:
# Improve voice call quality and reduce dropped call rates
# Higher data speed and better accessibility
# Lower network congestion through superior load balancing
# Better network service during mass events (planned or unexpected) when many people use their mobile devices at the same time
# Quicker automatic site deployment, resulting in much fewer service disruptions
# Reduced operational costs through automation of many of the engineering intensive tasks associated with running the network
Vishant Vora, director of Technology at Vodafone India, said its initiative follows strategy to deliver an enhanced and differentiated customer experience.
Bharti Airtel, as part of its Rs 60,000 crore investment program called Project Leap, will be investing in SON, Geo spatial network tools for targeted network planning, capacity enhancements, customer experience management as well as software defined networks (SDN).
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