Telecom Lead America: Hot Mobile has selected RADCOM, a network service assurance provider, to deploy a Customer Quality of Experience system.
RADCOM is providing full end-to-end coverage to Hot Mobile’s 3G network, for data, circuit switching and packet switching.
“We chose RADCOM to join us in providing Customer Quality of Experience for our new 3G network, as we are sure that their solution is the one that will help us continue to provide our customers with a superior user experience in our new steps into the world of 3G”, said Avi Benguigui, Hot Mobile’s Head of Network Engineering.
“We are delighted that Hot Mobile has decided to invest in improving its network and chose to deploy RADCOM’s innovative solution. Providing a high quality network while ensuring customer satisfaction serves as a key differentiator in today’s market,” said Eyal Harari, RADCOM’s VP Products and Marketing.