Ofcom wants UK telecoms to speed up and simplify switching options to consumers.
The telecom regulator said mobile consumers currently face different processes for switching...
British 4G service provider EE is facing a fine of £1,000,000 for failing to comply with Ofcom’s rules on handling customer complaints.
Ofcom said its...
British telecom regulator Ofcom has asked three major broadband operators -- BT, TalkTalk and Virgin Media -- to improve broadband services for smaller businesses.
A...
British telecom regulator Ofcom has fined BT £800,000 for failing to provide an improved text-to-voice service for its customers with hearing or speech impairments...