Tag: Ofcom
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Ofcom investigates Virgin Media’s handling of service cancellations
Ofcom, the UK’s communications regulator, has initiated an investigation into Virgin Media following numerous complaints from customers regarding the company’s handling of service cancellations.
The...
Ofcom investigates drop in Openreach’s QoS performance
Ofcom has initiated an investigation into Openreach’s QoS performance and will provide updates in due course.
This follows Openreach revelation that it did not meet...
UK’s telecoms firms to recruit more women for tech roles
Ofcom said UK’s biggest telecoms companies have committed to hire more women for technology roles.
BT, Openreach, Sky, TalkTalk, Three, Virgin Media O2 and Vodafone...
Ofcom sets stricter rules for reporting network incidents
Telecom regulator Ofcom has lowered the thresholds for when Operators of Essential Services (OES) should inform the regulator of incidents, which should result in more cases...
Ofcom’s seventh annual comparing customer service report
Ofcom’s seventh annual comparing customer service report paints a mixed picture of how providers performed in 2022.
The report reveals that people were more likely to be...
