Tag: BT
Browse our exclusive articles!
BT offers special bonus to reward frontline and key workers
BT today announced that it will offer a special bonus of £1,500 to frontline workers in order to recognize their efforts during the pandemic.
#...
BT deploys NICE solutions to drive customer experience
NICE announced that BT has selected its Nexidia Analytics and Engage solutions to drive customer and employee experiences and increase operational efficiencies.
BT currently uses several solutions in the...
BT, CityFibre to enhance fibre broadband coverage
UK telecom operator BT said it would roll out fibre broadband to 20 million homes and businesses this decade after the regulator Ofcom allowed...
BT reveals its 5G subscriber base and Capex in Dec quarter
BT said its capital expenditure rose 5 percent to £3.030 billion, primarily driven by increased fixed and mobile network investment.
“We have demonstrated improvement in...
BT says call center agents receive less number of calls
BT today revealed that its call center agents have answered 34.20 million calls in the last year alone as compared with 38 million during...
