Covenant Telecom, a nationwide Virtual Network Enabler (VNE), has strategically aligned with OneBill, an award-winning billing and revenue management solution. This partnership is aimed at optimizing both wholesale and retail billing operations, along with enhancing revenue management for Covenant Telecom.
Covenant Telecom has sought a comprehensive and turnkey solution to streamline billing for their wholesale and retail Wireless Internet Service Provider (WISP) and Internet of Things (IoT) customers. This included efficiently managing the SIM lifecycle, encompassing activation, deactivation, suspension, resumption, plan changes, and more.
OneBill emerged as the ideal partner, offering seamless integration with Covenant Telecom’s network partners and providing essential features such as order orchestration, provisioning workflows, inventory management, and advanced channel partner enablement modules.
Bobby Mahler, General Manager of Covent Telecom, highlighted the necessity for an OSS/BSS system that could flexibly cater to their wholesale and retail clients’ requirements for current and future wireless offerings. OneBill’s all-inclusive package, incorporating a white-label portal for wholesale customers, perfectly aligned with Covenant Telecom’s needs. The platform’s after-sale support and pre-launch assistance were commended for their excellence.
JK Chelladurai, Founder and CEO of OneBill, emphasized the significance of beyond-billing capabilities, including order orchestration, provisioning workflows, and channel partner enablement, in driving growth for Communications Service Providers (CSPs).
OneBill’s commitment to providing an end-to-end solution, encompassing quote-to-cash, revenue recognition, provisioning workflows, and channel partner enablement while ensuring data integrity, resonates with the needs of modern businesses. The partnership anticipates Covenant Telecom’s customer base expansion in the coming months, propelled by this strategic collaboration.
Covenant Telecom and OneBill are set to revolutionize the billing landscape, offering an integrated and comprehensive solution that enhances efficiency, flexibility, and growth opportunities for businesses in the telecommunications domain.