Chunghwa Telecom delivered resilient financial performance in the fourth quarter and full year of 2025, supported by steady growth in mobile and broadband subscribers, rising ARPU, and strong demand across consumer, ICT, and international services. The company outlined a positive outlook for 2026, backed by strategic investments in networks, cloud, AI, and submarine cable infrastructure.
Q4 2025 revenue performance by business segment
Chunghwa Telecom reported fourth-quarter 2025 revenue of NT$65.65 billion, up 0.5 percent year over year. Growth was driven primarily by the Consumer Business Group, which posted revenue of NT$39.54 billion, an increase of 5.9 percent. The segment benefited from higher mobile and fixed broadband usage, along with stronger device sales supported by iPhone demand.
The Enterprise Business Group recorded revenue of NT$22.02 billion in the quarter, a decline of 7.9 percent, reflecting a softer enterprise spending environment. In contrast, the International Business Group delivered revenue growth of 2.5 percent to NT$2.56 billion, while income before tax rose 1.8 percent, supported by rising demand for international IDC services and improved roaming revenue.
Income before tax for the quarter slipped marginally by 0.3 percent, largely due to the final phase of impairment related to legacy 3G telecom equipment.
Full-year 2025 revenue and profitability trends
For the full year 2025, Chunghwa Telecom reported total revenue of NT$236.11 billion, an increase of 2.7 percent or NT$6.15 billion. Growth was driven by strong performance in sales, ICT services, mobile, and broadband operations.
Operating income for the fourth quarter declined 2.2 percent to NT$11.38 billion, with the operating margin at 17.34 percent compared with 17.83 percent a year earlier. Net income for the quarter increased 3.2 percent to NT$9.29 billion.
On a full-year basis, operating margin improved to 20.56 percent from 20.38 percent in 2024. Net income for 2025 rose 4.0 percent to NT$38.69 billion, highlighting the company’s ability to balance growth investments with profitability.
Cost structure and operating efficiency
Total operating costs and expenses for Q4 2025 increased 0.7 percent to NT$54.15 billion, mainly due to higher manpower costs and increased sales-related expenses. For the full year, operating costs and expenses rose 2.3 percent to NT$187.45 billion, reflecting continued investment in talent and business expansion.
Subscriber growth and ARPU momentum
Chunghwa Telecom continued to strengthen its subscriber base across mobile and broadband services. Mobile subscribers reached 13.24 million, representing a 0.9 percent increase year over year. In the fourth quarter, total mobile service revenue rose 4.7 percent to NT$17.68 billion, while mobile postpaid ARPU excluding IoT SIMs increased 3.6 percent to NT$572, reflecting higher data usage and premium plan adoption.
Broadband subscribers increased slightly by 0.5 percent to 4.45 million. HiNet broadband subscribers grew 1.4 percent to 3.73 million, underlining demand for higher-speed connectivity. Fourth-quarter fixed broadband revenue increased 3.8 percent to NT$11.88 billion, while ARPU rose 3.3 percent to NT$819. Fixed-line subscribers totaled 8.63 million.
2026 outlook and strategic priorities
Looking ahead, Chunghwa Telecom expects revenue in 2026 to increase by NT$5.88 billion to NT$7.57 billion, representing growth of 2.5 percent to 3.2 percent, taking total revenue to between NT$241.99 billion and NT$243.68 billion. Operating costs and expenses are forecast to rise by 3.5 percent to 3.7 percent, reaching NT$193.99 billion to NT$194.46 billion.
Capital expenditure in 2026 is expected to increase by NT$4.07 billion to NT$31.91 billion. Investments will focus on new domestic and international submarine cable construction, deployment of multiorbit satellite networks, expansion of cloud AI internet data centers, and continued upgrades across mobile and fixed broadband networks.
BABURAJAN KIZHAKEDATH