Tata Communications has launched RoamPulse platform, a real-time roaming intelligence service that allows mobile network operators to improve their customers’ roaming experience.
RoamPulse provides real-time monitoring, reporting and alarming of all roaming traffic and answers the market problem of undetected roaming issues.
Telecom operators can deliver better roaming experience to customers by identifying problem areas and reducing the number of service outages.
RoamPulse reduces resolution times by offering a centralized, collaborative solution across multiple internal teams thus guiding operators straight to the root cause of the outage. This allows operators to shift focus from troubleshooting to their core business needs.
Using RoamPulse, a next-generation integrated platform covering 2G, 3G, 4G and LTE signaling traffic, perators can decode multiple protocols and identify incomplete transactions. Users can customize KPIs, dashboards and reports according to their needs. It is offered as pay-as-you-go service.
editor@telecomlead.com