Ericsson analytics selected by Swisscom to optimize experience

Swisscom has selected Ericsson for the deployment and integration of the Ericsson Expert Analytics solution into its existing big data ecosystem.
Ericsson’s solution will deliver data analysis and actionable insights for the service provider’s 5.3 million 4G mobile broadband subscribers using video and other OTT applications on the nationwide mobile network.

Swisscom aims to enhance the consumer experience for its subscribers by making investment in analytics.

“With this solution we will now be able to monitor and proactively optimize our service level performance, as well as take action on any issues we see,” Daniel Staub, who is part of the IT and network infrastructure team at Swisscom, said.

Meanwhile, Swisscom and Swiss Post are building infrastructure for blockchain applications in Switzerland. They will use this to operate their own blockchain services.