BT has selected Teligent, a provider of Intelligent Network (IN), call completion and complex system support services to telecom operators, to replace legacy platform...
BT Group has selected NICE’s solutions to transform its contact center operations -- replacing its previous recording and workforce management solutions.
Earlier, BT customer care...
British telecom operator BT Group has tapped networking major Dell EMC for exploring new ways of managing network traffic.
As part of the SDN strategy,...