BT Group has selected NICE’s solutions to transform its contact center operations -- replacing its previous recording and workforce management solutions.
Earlier, BT customer care...
British telecom operator BT Group has tapped networking major Dell EMC for exploring new ways of managing network traffic.
As part of the SDN strategy,...
BT Group reported revenue of £5,837 million (+1 percent), Opex (operating costs) of £5,235 million (+8 percent), EBITDA of £1,785 million (--2 percent) in...
BT said its Consumer CEO John Petter and chief strategy officer Sean Williams have resigned from the telecom operator.
After almost four years as CEO...