Telecom Lead Africa: Zimbabwe’s TelOne has implemented FTS’ Leap Billing software, a billing and customer care solution.
TelOne’s billing transformation project includes the implementation of FTS’ convergent billing and charging, interconnect billing, invoicing, order management, customer management, network management, mediation and more.
“Following the implementation of Leap Billing, we can already see the benefits of the FTS’ solution,” said Hampton Mhlanga, TelOne’s CEO.
Moreover, the flexibility of the system will enable TelOne to provide a richer offering to customers through the implementation of new services, as well as immediate additional sources of income from interconnect fees. The Leap Billing solution will help TelOne to increase revenues and it will provide a rapid ROI.
“The flexibility of the Leap Billing platform will help TelOne create additional sources of revenue, and with our on-going support and service, TelOne will be able to further increase revenues over the coming years. This project is testimony to FTS’ steadfast commitment to this fast-growing region, where we help operators across Africa to provide a wide range of advanced telecommunication services to their growing customer base,” said Nir Asulin, FTS’ CEO.
Immediate benefits to TelOne include: providing customers with a single bill summarising all the services they use from their subscription packages, including fixed telephony, Internet and wireless; offering subscribers a single point of contact for all their queries; and through the FTS’ Interconnect solution, ensuring accounting accuracy of TelOne’s growing roaming and interconnect revenues, enabling TelOne to turn its interconnect and settlements policies into a revenue stream, with an almost immediate return on investment.
