Telecom network operator Zain Group and Huawei announced the launch of the convergent billing system in Iraq.
The Modern, unified charging, billing and CRM solution will provide Iraqi customers with ease-of-access to new and existing mobile services and also a faster time-to-market product launch by Zain Iraq.
Mobile customers of Zain Iraq demand choices in price plans; what payment options are available to them such as prepaid or postpaid; and the ability to choose a product based on their lifestyle. Customers are keen to have various options open to them with respect to how they combine and share their data and voice offerings with their family, friends or at work.
Zain Iraq installed a converged billing and charging platform that replaces legacy infrastructure with a modern, unified charging, billing and CRM solution. This system is capable of handling all services and customer types, bringing a fluidity to services including voice and data, billing options, and customer segment offerings.
“Zain listened and responded to the requirements of its customer base by delivering a cutting edge convergent billing solution. Today’s launch marks a milestone in the telecom industry in Iraq, as Zain’s customers now have the freedom to handle and receive their mobile services in a multitude of different ways,” said Haidar Radi, chief operating officer of Zain Iraq.