A provider of call recording and contact center quality assurance solutions, Verba Technologies announced its new representation in Riyadh, Saudi Arabia, in cooperation with Electech, a regional unified communications solutions vendor
The Verba representation will serve local partners and customers in Bahrain, Kuwait, Oman, Qatar, Saudi Arabia, and United Arab Emirates.
Marking a strategic milestone in the company’s global expansion plan, the availability of Verba solutions in the Middle East demonstrates Verba’s commitment to its existing client base in the region and to improving customer service.
This combination of local presales, training and support services for all Middle East projects will ensure a true partnership with customers and partners.
In Electech, we have found a trusted local partner with extensive experience and regional business excellence”, said Robert Tarantino, Director of Business Development, Verba Technologies. This new representation establishes a valuable local resource that can help us tighten our relationships with our partners in the region”.
Leading Verba’s new presence in the Middle East is Ibrahim Mir, a Riyadh-based industry veteran with experience in the telecom and unified communications industries across the region. Mir and his company, Electech, bring an important skill set and business network to represent Verba Technologies.
Verba’s expansion into the Middle East fills an immediate need in the market for quality call recording. With the recent wave of regulations that apply to call recording in the kingdom, we are happy to offer our customers a comprehensive and fully compliant solution”, Mir said.
By TelecomLead.com Team
editor@telecomlead.com