Telecom Lead Africa: Broadband penetration in African countries is significantly low, with a majority of countries recording penetration levels of less than 5 percent.
This has had a considerable impact on internet usage levels in the region. African countries, however, have experienced a steady uptake of mobile communications and are poised to witness an appreciable growth of mobile, broadband and internet services over the next 4-5 years.
Frost & Sullivan says that the market had 181.7 million mobile and fixed telephony subscribers and 29.8 million internet subscribers in 2010, and estimates this to reach 266.1 million mobile and fixed telephony subscribers and 77.5 million internet subscribers in 2017. This expansion will be driven primarily by demand and uptake of mobile voice and internet services.
The growth of voice and internet markets in Africa is expected to be driven by a decline in retail price for these services. Operators in the region are investing significantly in mobile infrastructure, including base stations and transmission networks. This is expected to result in the availability of higher network capacity at lower cost, with operators spurring growth by passing savings in network costs to the end users of services.
Operators are investing in shared terrestrial fiber optic infrastructure to increase transmission capacities and connect end users to undersea cables. They are also adopting infrastructure sharing at base stations to minimize the overall cost of delivering services to end users. Cost minimization is likely to translate to lower retail prices of voice and internet services and push up demand and uptake levels.
The key challenge to growth and increased penetration of voice and internet markets in Africa is the low disposable income of a majority of consumers. The cost of devices required for the uptake of internet services is generally perceived to be high. As a result, operators in the region are likely to experience significantly low levels of new subscription to voice and internet services in the short-term.
To facilitate wider uptake of mobile voice and internet services, African operators are likely to analyse models utilized in developing markets in the region.
Operators should learn from experiences in the uptake of mobile telephony services in African countries, such as Kenya, that have experienced notable penetration levels. They should engage governments to offer tax subsidies on mobile phones, laptops and smartphones that are required to access internet services. In addition, operators can extend their range of internet access packages to meet the budget capabilities of more consumers.
Chantel Lindeman, Frost & Sullivan’s Information & Communication Technologies Business Unit Leader for Africa