Globacom, Africa’s fastest growing telecom company, has
announced plans to replace its legacy charging platform with Ericsson’s
Charging System.
This will allow Globacomto have flexible
pricing and discounting plans, and offer rich features to its pre-paid
subscribers, such as benefits from loyalty programs.
We are committed to innovation and developing new
service propositions to meet increasing customer expectations of a better
experience. Ericsson’s solution will help us rapidly deploy new products and
services, and our subscribers will get more value for their money through
better control of costs, bonuses and discounts,” said Paddy Adenuga, executive
vice chairman at Globacom.
The Nigerian mobile communications market is intensely
competitive. User needs are rapidly evolving, expectations continue growing,
and the market continues to mature. With this, there is ever increasing
pressure on service providers to be more customer-centric and deliver greater
value for money.
Besides its charging system, Ericsson
will provide a range of professional services such as migration and system
integration services, software maintenance and support for the duration of the
ten-year contract.
This contract marks the beginning of a new partnership
between Ericsson and Globacom. We are committed to supporting Globacom’s
initiatives to deliver a wide range of new, differentiated services to its
Nigerian customers and are confident that our technology leadership and global
experience will contribute to this,” said Lars Linden, head of Ericsson sub-Saharan
Africa.
With over 160 commercial deployments serving more than
1.1 billion prepaid subscribers around the world, Ericsson’s innovative
Charging System solution provides a flexible, feature rich and robust platform.
By TelecomLead.com
Team
editor@telecomlead.com