Dimension Data, a provider of ICT services
and solutions, unveiled world’s first truly global Managed Service for Visual
Communications.
“Visual communications should be viewed as
an integral part of the overall technology landscape,” said Scott Cruikshank,
director of converged communications at Dimension Data.
Dimension Data’s new Managed Service for
Visual Communications has been launched to meet the fundamental challenges that
exist for businesses looking to deploy video technologies today.
Dimension Data’s visual communications
solutions span the entire services continuum from consulting services, to
deployment and integration, to maintenance and managed services. Its Managed
Service for Visual Communications is aimed at a wide range of enterprises, from
mid-sized companies to multinational and global corporations.
Dimension Data’s global reach provides the
unique capability to offer visual communications services and end user support
across 140 countries globally.
“Many of Dimension Data’s clients are
re-evaluating their video strategies and beginning to plan and deploy
large-scale visual communications solutions. We offer a complete portfolio of
services, which includes video help desk assistance for end users to make sure
employees can use the devices, conduct point-to-point video conferencing,
and/or join video bridges easily and reliably. This goes a long way to help
drive usage and adoption, and return on investment for our clients,” added Cruikshank.
According to a Dimension Data survey of 809
US-based respondents, most organisations (66.6 percent) are choosing to manage
video on-premise, The same research also showed that nearly half of these
companies have no strategic roadmap or framework in place to drive usage of
their visual communications solutions.
As organizations continue to invest in
visual communications, finalize their global video strategies and tie up their
sustainability initiatives, they will need the support of an experienced partner
to ensure adoption and enhance their return.
Dimension Data’s managed video
services helps IT departments to focus on core business-critical technologies
and out-task management of visual communications to a third party in a
cost-effective manner.
The adoption of Dimension
Data’s managed video services negates the requirement to recruit, train,
manage and retain visual communications specialists globally.
Recently, Dimension Data achieved the
Cisco Master Security Specialization in North America for the third consecutive
year. This specialization recognizes Dimension Data as having fulfilled the
training requirements and program prerequisites to sell, deploy and support
highly sophisticated Cisco network security solutions.
By Telecomlead.com Team
