Taiwan’s fixed communication services market is expected to record only marginal revenue growth through 2030, despite ongoing investments in fiber broadband and 5G infrastructure. According to GlobalData’s Taiwan Fixed Communication Forecast Q3 2025, market revenue is projected to rise slightly from USD 3.3 billion in 2025 to around USD 3.4 billion by 2030, translating into a compound annual growth rate of just 0.4 percent.
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The muted outlook reflects structural changes in consumer behavior, with declining reliance on fixed voice services and increasing migration toward mobile and over-the-top communication platforms. While broadband connections continue to expand, intense competition and pricing pressure are limiting average revenue per user growth across both residential and business segments, GlobalData report said.
Fixed Voice Decline Offsets Broadband Growth
The ongoing erosion of fixed voice services remains the primary drag on Taiwan’s fixed communication revenues. GlobalData forecasts that total fixed voice subscriptions will decline at a compound annual growth rate of 0.8 percent between 2025 and 2030. Residential fixed voice ARPU is also expected to fall steadily, dropping from USD 2.68 in 2025 to USD 2.38 by the end of the forecast period.
In contrast, fixed broadband accounts are projected to grow at a compound annual growth rate of 2.6 percent, driven largely by the rapid rollout and adoption of fiber-to-the-home networks. However, this subscriber growth is not translating into higher revenues, as broadband ARPU continues to come under pressure. Residential broadband ARPU is forecast to decline from USD 25.67 in 2025 to USD 24.69 in 2030, while business broadband ARPU is expected to decrease more sharply from USD 33.64 to USD 30.38 over the same period.
According to Pradeepthi Kantipudi, Telecom Analyst at GlobalData, fiber will remain the dominant broadband technology in Taiwan. By 2030, fiber is expected to account for 63 percent of total fixed broadband subscriptions, supported by rising demand for high-speed connectivity and coordinated efforts by the government and operators to extend fiber infrastructure nationwide.
Chunghwa Telecom Sustains Leadership Through Network Investment
Chunghwa Telecom continues to hold a dominant position in Taiwan’s telecom market, spanning both fixed and mobile segments. In the first quarter of 2025, the operator reported total revenue of NT$55.81 billion, with mobile service revenue of NT$16.95 billion. The company served 13.11 million mobile subscribers, supported by a postpaid ARPU of NT$553.
On the fixed side, Chunghwa reported 4.43 million fixed broadband subscribers with an ARPU of NT$798, alongside 8.83 million fixed-line subscribers. By the third quarter of 2025, mobile service revenue had increased to NT$17.31 billion, while postpaid ARPU rose to NT$562. Fixed broadband ARPU also improved to NT$810, supported by a subscriber base of 4.45 million.
Chunghwa Telecom is investing aggressively in 5G expansion, gigabit fiber deployment, enterprise digital services, and data center capabilities. These investments are helping the operator offset declining fixed-line voice revenues and sustain overall growth. Strategically, the company is focusing on higher-value service bundles, smart home offerings, and ICT solutions to strengthen ARPU and diversify revenue streams, while its capital expenditure priorities remain centered on network modernization across both urban and rural areas.
Taiwan Mobile Drives Growth With 5G and Home Broadband
Taiwan Mobile is demonstrating steady performance, supported by rising 5G penetration and growth in home broadband services. In January 2025, the company reported consolidated revenue of NT$16.46 billion, operating income of NT$1.78 billion, and net income of NT$1.16 billion. Postpaid churn stood at a record low of 0.58 percent, highlighting strong customer retention.
Taiwan Mobile’s capital expenditure plan of NT$8.579 billion for 2025 is focused on 5G network enhancements, fiber expansion, and digital television services. In the first quarter of 2025, Taiwan Mobile recorded a 2 percent year-over-year increase in mobile service revenue, while home broadband revenue rose by 8 percent. 5G penetration reached 42 percent of postpaid subscribers, supporting higher data usage and ARPU stability.
Far EasTone Expands Digital and Enterprise Capabilities
Far EasTone is strengthening its position through increased 5G adoption and expansion of digital services. By late 2025, the operator reported postpaid 5G penetration of 46 percent, alongside steady contributions from ICT services, IoT solutions, and enterprise offerings. On a trailing twelve-month basis, consolidated revenue reached NT$106.83 billion, with postpaid ARPU remaining competitive in the market.
Far EasTone’s strategy centers on diversifying beyond traditional connectivity, enhancing customer engagement, and capturing new revenue opportunities in digital and enterprise services as core voice revenues continue to soften.
5G Momentum Supports Mobile Revenue Growth
GSMA Intelligence forecasts that 5G connections in Asia Pacific will increase from 18 percent in 2024 to 50 percent by 2030. In Taiwan, 5G subscriptions surpassed 10 million by late 2024, accounting for roughly one-third of all telecom accounts.
Chunghwa Telecom, Taiwan Mobile, and Far EasTone are leading this transition, driving higher mobile ARPU and subscriber value. GlobalData expects Taiwan’s mobile service revenue to grow from USD 5.9 billion in 2025 to USD 6.2 billion by 2030, with 5G accounting for more than 95 percent of mobile subscriptions by the end of the decade. This growth is set to partially offset the continued decline in fixed-line revenues.
Outlook: Fiber, 5G, and Diversification Remain Critical
Despite limited growth in fixed communication revenues, Taiwan’s telecom sector remains well positioned for long-term sustainability. High-speed fiber broadband, accelerating 5G adoption, and expanding digital and enterprise services are reshaping operator revenue models.
By prioritizing infrastructure investment, service diversification, and next-generation connectivity, Taiwan’s telecom operators are working to stabilize ARPU, improve customer value, and support national objectives for digital inclusion and high-speed broadband coverage. While fixed-line voice continues to decline, the combination of fiber and 5G is set to define the next phase of growth for Taiwan’s telecom market.
FASNA SHABEER