SoftBank Corp. reported a 12 percent increase in revenue to ¥3.7987 trillion for the first half of fiscal 2026, compared with ¥3.4008 trillion a year earlier, supported by growth in mobile services, broadband, enterprise telecommunications, cloud infrastructure and artificial intelligence (AI) solutions.
The Japanese telecom operator reported a 12 percent increase in enterprise revenue to ¥538.9 billion, while its consumer business revenue rose 9 percent to ¥1.6025 trillion.
SoftBank also reported improving smartphone customer retention, with churn declining to 1.31 percent in the second quarter of FY2026 from 1.41 percent a year earlier. Mobile average revenue per user (ARPU) increased by ¥230 year on year during the quarter.
The company’s November 9, 2026, earnings presentation highlighted expansion in AI computing infrastructure, higher broadband revenue and improved mobile monetization.
SoftBank Mobile Revenue Reaches ¥823.8 Billion
SoftBank’s mobile revenue increased to ¥823.8 billion in the first half of FY2026 from ¥798.4 billion in the corresponding period of FY2025, representing growth of approximately 3.2 percent.
The ¥25.5 billion increase in mobile revenue contributed to the consumer segment’s overall revenue growth.
SoftBank is continuing network enhancement and service improvements to support mobile ARPU growth and customer retention.
The company reported that mobile ARPU improved by ¥230 year on year in the second quarter of FY2026, compared with an increase of ¥60 in the first quarter.
The acceleration in ARPU growth indicates stronger revenue generation per mobile customer compared with the previous year.
SoftBank Smartphone Churn Falls to 1.31 Percent
SoftBank reported a smartphone churn rate of 1.31 percent in FY2026 Q2, compared with 1.41 percent in FY2025 Q2, an improvement of 0.10 percentage points.
The company’s smartphone churn rate reached 1.70 percent in FY2025 Q4 before declining to 1.38 percent in FY2026 Q1 and 1.31 percent in FY2026 Q2.
The sequential improvement in customer retention is important for SoftBank’s mobile revenue strategy because lower churn reduces the need to replace departing subscribers.
SoftBank’s combination of improving ARPU and declining churn indicates stronger customer monetization alongside improved retention.
The earnings presentation did not disclose updated mobile subscriber totals or net subscriber additions.
SoftBank Broadband Revenue Increases 7 Percent to ¥222.9 Billion
SoftBank’s broadband revenue increased approximately 7.1 percent to ¥222.9 billion in the first half of FY2026 from ¥208.1 billion a year earlier.
The ¥14.8 billion increase demonstrates continued growth in the operator’s fixed broadband business.
Broadband accounted for approximately 13.9 percent of SoftBank’s consumer segment revenue during the reporting period.
Combined mobile and broadband revenue reached ¥1.0467 trillion, compared with ¥1.0065 trillion in the first half of FY2025.
This represents approximately 4 percent growth in SoftBank’s combined mobile and broadband revenue.
The company’s earnings presentation did not provide updated fiber broadband subscriber figures, fiber network coverage or new fiber connections.
SoftBank Enterprise Revenue Grows 12 Percent as Cloud and AI Jump 37 Percent
SoftBank’s enterprise business generated ¥538.9 billion in revenue during the first half of FY2026, compared with ¥482 billion a year earlier.
The enterprise segment’s cloud and AI revenue increased 37 percent to ¥163.8 billion from ¥119.8 billion.
This represents an additional ¥44 billion in revenue from cloud and AI services.
Cloud and AI accounted for approximately 30.4 percent of total enterprise revenue, compared with 24.9 percent in the previous year.
SoftBank attributed the expansion to revenue from AI computing infrastructure and other cloud-related services.
Enterprise telecommunications revenue increased to ¥260 billion from ¥254.2 billion, representing growth of approximately 2.3 percent.
Enterprise solutions revenue increased to ¥115.1 billion from ¥107.9 billion, representing growth of approximately 6.7 percent.
The figures indicate that cloud and AI services generated most of the enterprise segment’s incremental revenue.
| Enterprise revenue category | FY2025 H1 | FY2026 H1 | Growth |
| Cloud and AI | ¥119.8 billion | ¥163.8 billion | 37 percent |
| Telecommunications | ¥254.2 billion | ¥260 billion | 2.3 percent |
| Solutions | ¥107.9 billion | ¥115.1 billion | 6.7 percent |
| Total enterprise | ¥482 billion | ¥538.9 billion | 12 percent |
SoftBank Expands AI Infrastructure and Digital Services
SoftBank is advancing its AI infrastructure strategy through the Hokkaido Tomakomai AI Data Center, which remains on schedule to open during FY2026.
The facility is part of the operator’s expansion into AI computing infrastructure and enterprise cloud services.
SoftBank also reported that its AI-supported Patching as a Service (PaaS) offering had attracted 7,670 participating companies as of October 30, 2026.
The service uses AI models to support vulnerability assessments, remediation patch deployment and verification.
SoftBank said its AI models evolve every few weeks to respond to changing security requirements.
The company’s enterprise cloud and AI revenue growth of 37 percent demonstrates the increasing contribution of digital infrastructure and AI services to its telecommunications business.
SoftBank Consumer Revenue Reaches ¥1.60 Trillion
SoftBank’s consumer business revenue increased to ¥1.6025 trillion from ¥1.4757 trillion, representing growth of 9 percent.
Mobile and broadband services together generated ¥1.0467 trillion, accounting for approximately 65.3 percent of consumer revenue.
The company’s enterprise business contributed another ¥538.9 billion in revenue, supported by telecommunications, cloud, AI and digital solutions.
SoftBank’s Media and EC segment, which includes digital media and e-commerce operations, reported revenue of ¥894.7 billion, up 9 percent from ¥822.8 billion.
Within this segment, media revenue increased to ¥363.6 billion from ¥354.7 billion.
The company’s financial business, which includes digital financial services such as PayPay, generated ¥241.9 billion in revenue, representing growth of 27 percent.
SoftBank Raises FY2026 Revenue Forecast to ¥7.9 Trillion
SoftBank revised its full-year FY2026 revenue forecast upward to ¥7.9 trillion from the previous projection of ¥7.5 trillion.
The revised forecast represents expected revenue growth of approximately 12 percent from FY2025 revenue of ¥7.0387 trillion.
The revision reflects progress across the company’s businesses and the expected gain from the sale of SB Energy.
For telecom investors, the first-half results highlight three developments: improving mobile ARPU, declining smartphone churn and rising broadband revenue.
The 37 percent increase in cloud and AI revenue also demonstrates SoftBank’s growing reliance on enterprise digital infrastructure as an additional revenue source.
SoftBank Capex, 5G, Fiber and Subscriber Disclosure
SoftBank’s FY2026 Q2 earnings presentation does not provide updated numerical disclosures for capital expenditure (CAPEX), 5G population coverage, 5G subscriber numbers, fiber network expansion or total mobile and broadband subscribers.
Consequently, the available figures establish revenue growth and improvements in customer monetization but do not quantify the company’s latest 5G investment, fiber rollout or subscriber expansion.
BABURAJAN KIZHAKEDATH